Reselling4Profit
Frequently Asked Questions

These questions are based on queries from existing and potential customers. Please don't hesitate to contact us if your question isn't answered here.

Q. One of your product's disclaimers says that I cannot sell it. I thought I had resell rights to everything.
A. You do. We've paid a lot of money to make sure you do. Many products are sold by their creators as standalones, with master resell rights available to people like us who will pay extra for them for the benefit of our members. But those creators don't create a separate product for us...they simply provide us with sales pages and so forth to include with the product when we offer it to our members. Our members then can use the sales material to sell the product to their customers. But...unless you get master resell rights yourself to the product, you can't include the rights for your customers to resell the product. At that point, having the product say 'you can't sell it' really means it.

Q. What is the difference between resell rights and master resell rights.
A. If you download a R4P product that says 'Comes with resell rights" in the description, that means you can resell the product. If the description says "Comes with master resell rights", you can sell both the product and the rights for your buyer to also sell the product.

Q. If it says Master Resell Rights, doesn't that mean I can sell master resell rights as well, not just resell rights?
A. If it says Master Resell Rights and has no restrictions on those rights, then yes.

Q. One product says I have master resell rights but that I can't sell master resell rights myself. That doesn't make any sense. If I have "master" rights, then I should be able to do anything I want with it, right?
A. Unfortunately, this starts moving into legal areas that we cannot provide any advice on. Keep in mind that 'resell' rights doesn't mean you own the rights to the product itself. We recommend contacting the creator.

Q. Some of these products say they can't be given away free or included in membership areas. Yet I've seen them being given away free. What's the deal?
A. Again, this starts moving into legal areas that we cannot provide any advice on. In our experience, most of these products do, indeed, start being given away within a few months of coming to market. They seem to be 'make a quick buck' products for the creators who fairly quickly don't seem to care what happens to them because every product (particularly ebooks) that gets into someone's hands is a potential source of new revenue for them.

It may be that these disclaimers are simply meant for the short term, and that the creators assume they will be violated within months. But that doesn't mean you should assume that's true.

Indeed, why not simply contact the creator and ask? They may give you permission - I'd be surprised if they didn't if the product has been out for a while - and then you don't have to worry. Better safe than sorry.

Q. Do you provide support for the products I sell?
A. We will provide basic support to you for all of our downloads. Basic support means providing instructions on things like how to unzip a file or install software. It also means that if you email us and ask "This says to put this script in my header. What does that mean?"... we will tell you what to do and how to do it. (Basic download instructions.)

It does not, however, mean providing detailed instructions on installing a script on a server or setting up a turnkey site for you. (We will do these things, but there would be a fee.)

We also do not provide support to your customers. Obviously you can ask us how to do something and pass that information onto your customers, but any customer support you provide to your customers is up to you.

Please feel free to ask for our help, though. What we think is basic and what you think is may actually work to your benefit :-)

Q. What type of payments will you accept?
A. We accept both PayPal and credit card payments via 2Checkout.

Q. Will you accept a check, money order or Western Union payment.
A. Generally speaking, no. We may make an exception, but there would be at least a 4 week delay between payment and access to the membership area.

Q. Do you offer a money-back guarantee?
A. No, we do not. As with most download membership sites nowadays, we have discontinued such a guarantee due to the far-too-many scam artists out there.

To compensate for this, we provide a products page as well as the ability for non-members to search for products in the Members area. In addition, we will be glad to answer any questions about whether or not we offer specific products for download.

Not only that, but we listen to clients and potential clients and do our best to make sure we offer what you are looking for! Just ask!

Q. Do I have the rights to this membership site as well?
A. No, you don't. You have rights to the various products according to the terms of each product as well as our terms of service.

Q. I just received an email from someone selling something like you do and they do offer a money-back guarantee. You need to offer a money-back guarantee, too.
A. Besides the fact that no one offers the number of products that we do, every ad that we have seen that emphasizes 'money-back guarantee' -- and we stay on top of this -- is not only selling products that we already include in our membership areas, but they are selling products that are available elsewhere for less money...and are only selling a few products. They are assuming you won't know this.

We hope these FAQs have helped. Please don't hesitate to contact us if your question isn't answered here.

Kendall